The Service of Civil Protection and Emergencies of the Directorate General of the Interior of the Government of Navarre presented this morning a technology system known as Advanced Mobile Localization (AML, for its acronym in English) that allows geolocation of calls to 112 reducing the area of Search at an interval of up to 15 meters.
AML technology is natively implanted in all smart mobile devices, both Android and iOS, and automatically sends precise information about a person’s geolocation in an emergency call. Thanks to this, the AML system will be a great resource for emergency teams and rescue in situations where the person alerting you does not know exactly where they are.
The presentation of this system took place this morning at the Center for Civil Protection and Emergencies SOS Navarra 112, and the vice president and councilor of the Presidency, Equality, Public Function and Interior, Javier Remírez, participated; the Director General of the Interior, Amparo López; and the director of the Servicio de Protección Civil y Emergencias, José Javier Boulandier.
El vicepresidente Remírez ha pute en valor la aid que supondrá esta tool, “sin coordinadas precisas, la rápida respuesta en muchos casos depende de la suerte; y en emergencys tiempo-dependientes, conocer la ubicación exacta puede ser un factor de vida o muerte”.
Likewise, the counselor has signaled that 75% of calls to 112 are made from mobile phones, and of these, approximately two thirds are made from smart devices that count with the AML system. “Estos datos nos situatán ya en que un tercio de las llamadas entrantes al 112 hoy en día van a beneficitarse de esta tecnología”, he señalado.
The importance of the precise location in the emergency
For this part, the director general of the Interior, Amparo López, has underlined that “the location of the person who calls is one of the most significant issues in the emergency”. Disponer de esta con la major precisión posible tiene un gran impacto en la management de un incident y supone una ayuda fundamental en la diminución de los tiempos respuesta.
“Las operadoras y operators de la Sala SOS navarra 112 trabajan con la información. Gracias a AML, en pocos segundos, el o la operadora de emergencys puede localar la position practically exact”, he explained.
Finally, the Director General of the Interior has signaled that “the advanced mobile localization system will be of great help in situations in which the alerting person does not know their location, such as incidents of lost persons in mountainous areas, or similar, or en casos en los que la communication verbal no pueda realizare de manera correcta”.
Autofuncionamiento automático: un radio de hasta 15 meters en 30 segundos
Regarding its operation, as indicated by the director of the Civil Protection and Emergency Service, José Javier Boulandier, the system allows tracking the position of the device that makes the call in a radio precision of between 15 and 20 meters (including en areas rurales) y derivar así los resources necesarios para su attention y solución. The previous technology, POSIC extracted the location through the antenna equipment, and allowed to narrow these parameters between 2 and 5 kilometers in urban areas and between 40 and 50 kilometers in mountainous areas.
The alerting person does not have to activate anything on his mobile, or when he calls 112 from one of these devices, the phone automatically sends the GPS signal to the emergency services. In the event that the location option is deactivated, the call to 112 will be activated by default, but no need to alert the alert person. No obstante, sí se recommenda que los dispositivos tengan instalados las ultimas updates de sistema.
In the same way, the operating personnel receives this information automatically, when the call is received, in approximately 30 seconds. This process can be delayed up to 3-4 minutes, in cases where the GPS is deactivated and the alerting person is connected to another mobile network that is not in the water itself. It should be noted that this information is only sent to emergency services when calls are made to 112, and does not share the location with any company application.
Thus, Navarre continues to advance in security and protection, aligning itself with the European norm. The AML System is already operational in more than 25 countries around the world, including the majority of countries in Europe. Con dicho servicio se da cumplimento a lo estabulado en el Código Europeo de Comunicaciones Electrónicas (Directiva UE 1972/2018).
Technological capacity and constant improvement
This system comes to complete the services of Civil Protection and Emergencies or actives in Navarre. Since the beginning of the legislature, the Government of Navarre has reinforced these through actions such as the implementation of the current redundant Sala 112, known as Sala Espejo or Sala Back-up 112, and located in a different accommodation to reinforce the security of emergency management.
Por otro lado, it is possible to cite actions like the consolidation of the template of the Centro Coordinador 112 with 20 plazas; o la creación de la cuenta del 112 en la red social de Twitter, que día de hoy cuenta ya con 6,000 seguidores y supone un referente informato y de prevention en todo tipo de situaciones de emergency en la Comunidad foral.
Likewise, the display of a new emergency notification service, ‘ES-Alert o 112 – inverso’, will soon take place. En este caso es la sala de coordinación del 112 la que podrá alertar de manera masiva a la ciudadanía que se encuentre conectada a las redes de telefonía dentro de las zones afectadas por emergencys o catástrofes tanto imminentes como en curso.
These notices will include information on the risk that has provoked the alert, the observed or foreseeable consequences, and, in the case of this, the actions to be taken by the persons who receive the alert, facilitating a more rapid response to this type of situation.
Recently, one of the first tests of sending emergency notices took place in Navarre, and it is expected that on the 2nd of November, another simulacrum of these characteristics will be held in Navarra. These alerts are shown in a form similar to a text message, occupying the entire screen, accompanied by a beep and a vibration of a few seconds.